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Canada Post – Postal Disruption

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With the possibility of a postal strike at Canada Post on July 2, 2016, your June invoices and statements may not reach you. You will still be responsible for ensuring your account is paid on a timely basis.

To ensure your payment reaches us, please use any of the following convenient options:

1. Online credit card payment
Click here to make a secure online payment with your Visa, MasterCard, or American Express credit card.

2. Credit card payment by phone
Call Diane at 204-631-4203 to provide your credit card number and payment information over the phone. You may also call toll free at 1-800-463-6461, ext. 4203.

3. Electronic fund transfer (EFT) or wire transfer
Email ar@westrans.com, or phone Diane at 204-631-4203, and we can provide you with the banking details to make an electronic funds transfer.

4. Drop off a cheque or arrange for cheque pick-up
If you would like to drop off a cheque, you can do so at one of our branches. Our Winnipeg branch is open 7:30 a.m. to 5:30 p.m., Monday to Friday, as well as 8:30 a.m. to noon on Saturdays. Our Regina and Thunder Bay branches are open 8 a.m. to 5 p.m., Monday to Friday.

You may speak to your Westrans sales representative about the possibility of picking up a cheque from your business (dependent on location).

Congratulations to a long-serving employee!

diane cropped

We invite our customers, suppliers, and business partners to join us in congratulating Diane Sanders on her 35th anniversary with Westrans. Diane started with Westrans as a receptionist in 1981, just as the company was completing construction of our then-new Winnipeg facility on Oak Point Highway. Today, Diane is our Accounts Receivable Manager, and a familiar voice over the phone to many Westrans customers as she helps them manage their accounts.

 

It’s our privilege to thank Diane for her hard work and dedication as our business has grown over the past 35 years. If you’d like to join us in congratulating Diane on this amazing milestone, you can find her contact info here.

Westrans now offers online payments

Since launching our new website earlier this year, we’ve been working to make it even easier to access Westrans products and support online. Here is an overview of the online services we offer to help you manage your Westrans account:

Online credit card payments

Do you have an outstanding amount on your Westrans account? We’ve now made it easy for you to make Visa, MasterCard, and American Express payments online. Payments are processed through our partner, Moneris Solutions, making your online transaction convenient and secure. Visit our customer support page for more information, or to make a payment today.

Online store

It’s 2016, and most Internet users are used to searching for what they want, when they want. With Westrans’ e-store, you can search our huge inventory of parts. Check the availability of the parts you need, and order them for delivery or in-store pick-up. You can also view your recent purchases, account statements, and invoices. To get started, you’ll need a registered Westrans account. If you already have an account, head to the Westrans e-store to get started. If you don’t have an account yet, see our customer support page and click on “Apply for credit.”

Online billing

If you’re an existing Westrans customer, and you’re still receiving invoices and monthly statements by letter mail or by fax, switching to online billing is easy and convenient. See our customer support page and click on “Online billing.”

That being said, even with the conveniences of the Internet age, we are still more than happy to hear from our customers in person, whether that’s in person or over the phone. Visit the Contact Us page for all the addresses, phone numbers, and email addresses you need to get in touch.

Focus on tire safety: International Roadcheck 2016

It’s almost time for the world’s largest targeted enforcement program on commercial vehicles. International Roadcheck 2016 happens from June 7 to 9, 2016. For 72 hours, CVSA-certified safety inspectors will be out performing an increased volume of safety inspections on commercial vehicles – on average, three times as many inspections as are done on a regular day.

Every year, the Commercial Vehicle Safety Alliance focuses on a particular category of violations. International Roadcheck 2016, the emphasis will be on tire safety. Tire Safety

The following tips for avoiding tire violations come courtesy of the CVSA:

Know the Regulations
Motor carrier regulations set minimum requirements for safe tire operation, including provisions for proper inflation and loading, minimum tread depth and safe tire condition. Compliance with these regulations does not guarantee safety but it significantly reduces the likelihood that a tire issue will cause a collision. Tire regulations fall primarily under Regulation 625 in Ontario. Similar regulations are established for other jurisdictions.

Keep Your Vehicle Suspension in Alignment
In addition to potentially affecting safe control of the vehicle, improper alignment may wear down tires. Your maintenance plan should include tire/wheel/suspension alignment.

Follow Industry Best Practices for Tire Management
Tire inflation should be checked at appropriate intervals during operation. There are many resources available to assist with proper tire management.

Understand Tire Specifications
Tires are rated not only for size, but for maximum load, type of service and speed of operation. Tire specifications on a vehicle tire information label should be followed. Inspectors check for overloading of a tire’s sidewall capacity during roadside inspections when scales are available.

Air Pressure
  • 15 per cent under inflation in a tire equals approximately an 8 per cent decrease in expected tread mileage.
  • 10 psi under inflation can cause a tire to wear out 20 per cent faster than normal.
  • Tires can lose 3 psi per month due to air migration.
  • Under inflated tires can run up to 5 degrees hotter for every psi of under inflation due to excessive flexing.
  • Matching tire air pressures is critical in dual assemblies.
  • A mismatch of 5 psi can change the tire circumference, and over 162, 000 km would be equivalent to dragging the under inflated tire 400 km.
Tread Size
  • Each tread width size below the manufacturer’s recommended width reduces tread mileage by 10 percent.
Tread Depths
  • Across axles and between tandem axles, tread depths should be within 4/32".
Wheel Position/Matching Duals
  • A left front steer tire wears faster than the right tire.
  • On a set of dual tires, the tires should be less than 1/4" difference in diameter (less than 3/4" difference in circumference).
For more information about International Roadcheck 2016, see the CVSA website.

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